International Senior telecommunications Engineer / Analyst

Responsibilities will involve the planning, design, acquisition, and implementation of the company’s voice communications systems for the Identity  EMEA and APAC region.
Responsibilities also include conducting project planning, cost management and analysis, and vendor comparisons as well as traffic analysis to determine optimal configurations of voice infrastructure. This includes overall responsibility for local, long distance, mobile, teleconferencing, calling cards, as well as the PBX’s in our facilities.

In order to secure an interview you will need top demonstrate:

• Management of Telecom contracts, vendors, and expenses.
• Identify and drive telecom savings.
• Development and management of RFP process for evaluating and selecting vendors in accordance with our worldwide strategy and policy.
• Administration, monitoring and capacity planning of PBX systems in our major facilities and field offices.
• Administration of the Identity  Voice Mail systems.
• Management of audio and video conferencing services.

Education:
• A Bachelor's degree in Information Technology, or equivalent

Experience/Skills:
• 5+ years of related international telecom experience.
• Strong working knowledge of voice and data network concepts and design
• Strong telecom vendor relationship and negotiation skills
• Demonstrated ability to manage vendors and projects and prepare cost/benefit analyses of alternatives
• Strong verbal and written communications skills and ability to prepare and present to findings and recommendations to senior and executive staff.
• Experience with Avaya VoIP and Unified Messaging is desirable
• Ability to identify, research and problem-solve in a timely manner
• Strong customer service skills with the ability to identify user needs and work under minimum supervision in this multi-task, fast-paced environment